FAQ: Shipping, Returns & Orders - Astratea
1. Where do you ship?
We currently ship within the United States only.
International shipping may be added in the future.
2. How long does shipping take?
Orders are made to order and typically ship within 2 - 7 business days.
Delivery within the U.S. usually takes an additional 3 - 5 business days.
3. Where are the products made?
All items are printed and shipped by trusted print partners in the U.S.
4. Are the items made to order?
Yes. Each item is made to order, especially for you, to reduce waste and ensure quality.
5. What if there’s an issue with my order?
If there’s any issue with your order, please contact us and we’ll do our best to help.
6. How can I contact you?
You can reach us at dana@astratea.store.
We usually respond within 1 - 2 business days.
7. Is the store currently active?
Yes. The store is open and orders are processed regularly.